Select a conversation
Shared Telegram inbox
Start where your team left off
Select a chat to view its archived messages.
Users
Accounts and access roles
Team
Groups
Detected Telegram groups waiting for approval
New Telegram groups appear here after someone sends a message in the group while the bot is a member. Approve groups to show them in the inbox, create topics for forum-enabled supergroups, or delete duplicate local records from the Hub archive.
Help
Telegram group setup for administratorsCreate a Telegram group
- Open Telegram and start a new group.
- Add the people who should use the group.
- Choose a clear group name that administrators can recognize later in LucidTech Hub.
- Send one normal message in the group after the bot is added so the Hub can detect the chat.
Add the LucidTech bot
- Open the group info screen.
- Choose Add members or Administrators, depending on the Telegram client.
- Search for
@LucidTechHub_botand add it to the group. - Promote
@LucidTechHub_botto administrator.
Grant bot permissions
- Read messages or remain in the group.
- Send messages.
- Send media, documents, links, and other attachments.
- Delete messages if administrators expect Hub deletions to affect Telegram later.
- Manage topics if the group uses Telegram forum topics.
Finish in LucidTech Hub
- Send a test message in Telegram after the bot is an administrator.
- Open the bottom account menu in LucidTech Hub and choose Groups.
- Click Refresh if the new group is not visible yet.
- Approve the active group entry to show it in the shared inbox.
- Send a reply from the Hub and confirm it appears in Telegram as
@LucidTechHub_bot.
Handle duplicate group entries
- If Telegram upgrades a normal group into a supergroup, the Hub can show both the old group ID and the new
-100...supergroup ID. - Keep and approve the active supergroup entry.
- Delete stale duplicate entries from Groups to remove them from the Hub archive.
- Deleting a group in the Hub does not delete the Telegram group itself.
Enable topics in Telegram
- Open the Telegram group and tap or click the group name.
- Open Edit or Manage group, depending on the Telegram app.
- Enable
Topics. Telegram may upgrade the group to a supergroup. - Create or open a topic and send a test message so LucidTech Hub can detect the topic.
Make the bot an administrator
- Open the group info screen and choose Administrators.
- Add or edit
@LucidTechHub_bot. - Keep the bot in the group after promoting it.
Allow topic management
- Enable
Manage topicsfor the bot. - Enable
Post messagesorSend messages. - Enable media, documents, and links if the team sends attachments in topics.
- Save the administrator permissions in Telegram.
Validate in LucidTech Hub
- Open Groups from the account menu.
- Approve the active supergroup entry if it is still pending.
- Use New topic to create a topic from the Hub.
- Open a topic and use the topic menu to rename, close, reopen, or change its icon.